At Leak Masters LLC (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website, request our services, or communicate with us.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, address, email address, phone number, and any details you provide when scheduling services or contacting us.
Service Information: Details related to the plumbing services requested, including service addresses, billing details, and service history.
Website Usage Data: IP address, browser type, device information, pages visited, and interaction data collected through cookies and analytics tools.
2. How We Use Your Information
We may use your information to:
Provide and manage plumbing services.
Respond to inquiries and customer service requests.
Process payments and send invoices.
Improve our website, services, and customer experience.
Send updates, service reminders, or promotional offers (you can opt out at any time).
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
Service providers who assist us in operating our business (e.g., payment processors, website hosting).
Legal authorities if required by law or to protect our rights and safety.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience and collect website usage data. You can control or disable cookies through your browser settings.
5. Data Security
We implement reasonable physical, electronic, and administrative measures to protect your information from unauthorized access, disclosure, or misuse.
6. Your Choices and Rights
You may:
Access or update your personal information.
Request deletion of your personal information (subject to legal obligations).
Opt out of receiving promotional emails by following the instructions in our emails.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
Leak Masters LLC
Phone: (206) 202-2046
Address: 408 McGraw St. Seattle, WA 98109